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What is churn?

Churn is the share of paying subscribers who cancel in a period — per month for monthly plans, per year for yearly ones.

Churn decides how long an average subscriber stays: one divided by churn. At 10% a month the average subscriber pays for ten months; at 5%, twenty.

Churn is usually highest in the first months and falls for those who stay. Yearly plans turn it into one decision a year, which is a large part of why apps push them.

How to price an app subscription →